News Rituals of a Communicator

FotorCreated_CL News

Should you check your smartphone the minute you wake up?

As a communicator, absolutely.

And while it’s not a good life hack for most people, as a communications leader my smartphone is on my nightstand every night. The ringtone is on for calls, and sounds are off for everything else.

This is because crises don’t confine themselves to business hours (whatever those may be these days). As communicators we have to be available 24/7 if needed. And I’m happy to say the unexpected calls are very few and far between.

When I wake up in the morning, there’s a 15-minute ritual I follow.

First I tell my new Fitbit I’m awake. And see how many restless minutes get subtracted from my total sleep time. It’s been disappointing to realize I have to spend more than 7 hours in bed to get “full credit” for those hours.

Then I see what texts and emails have come in. Just a quick scan to ensure nothing’s urgent. Otherwise, no email processing first thing in the morning.

Anthony Martini on my team at DIRECTV inspired a great habit of setting Google alerts via email – for our company, key people and other timely topics.

Then it’s on to the headlines.

First I’ll look at top stories in The Wall Street Journal, and the Business, Tech, Markets and Life & Culture sections after that. (Being in the entertainment business, I look forward to the episode recaps of my favorite TV shows.) It’s valuable to observe how various reporters are covering different topics in the news.

Then onto The New York TimesI love the Your Daily Briefing every weekday with a roundup of key headlines. If I only have 60 seconds to scan the news, this is perfect. Then on to Most Emailed (for what’s trending and resonating), Business and Technology. I’ll look at Sports, too, if I’ve missed big games over the weekend.

After that I check out my Twitter feed to see what’s happening. I’ll peek at a few of the DIRECTV feeds, like @DIRECTV, @DIRECTVSchools, @DIRECTVCareers and @DTVBlimp.

And I’ll look for an interesting story from the headlines or from DIRECTV to tweet about @caroline_leach. My topics are #corpcomms #change #leadership and #CSR. And our CSR hashtag, #DIRECTVgivesback. Opinions are my own.

It was encouraging to learn that WSJ, NYT and Twitter are the top 3 “daily ‘must-reads'” of global CCOs (chief communications officers), according to SpencerStuart‘s CCO V report focusing on the changing media environment.

As the day goes on, I check out blog posts on @HarvardBiz, for quick tips and insights on strategy, leadership, comms and more.

My office TV – a great perk of working at DIRECTV – bounces around between various news channels and DIRECTV’s Audience Network. I especially love seeing our headquarters campus and colleagues in the background shots of The Rich Eisen Show.

On evenings and weekends I’ll catch up on longer-form reading with a variety of books and magazines. Whether I’m working out on the treadmill or waiting in line somewhere, I have something to read on my phone or tablet.

My relevant screen shots are in the opening photo, not including my books and blogs. I try to read from a wide variety of sources. I’m fascinated by a diversity of viewpoints and the themes and patterns that run across many outlets.

Our household went 100% digital with our news three years ago, so it’s all on our smartphones and tablets. No more waiting for printed papers to arrive with the cold morning air, encased in plastic and creating recycling bulk that has to be hauled outside to the appropriate bin.

We still get plenty of printed magazines on a wide variety of topics. As I shared in one of my Who Am I? posts, I’m a bit of a magazine and book addict.

I’d love to hear from you. What other news rituals should I consider?

 

 

The Art of the Acceptance Speech

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Being in the video entertainment business, it’s especially fun to watch the awards shows.

Beyond checking out the red-carpet looks, I’m intrigued by the acceptance speeches.

There’s an art to saying something profound, entertaining and tweet-able, all while weaving in a few carefully chosen words of thanks.

Bruce Feiler summed it up well last year in his New York Times piece, Saying Thank You in 45 Seconds. According to Bruce, that’s about 65 words, or two tweets. And he goes on to give some excellent advice.

Watching the Golden Globes this month, I was listening for great speeches.

And I was especially touched by Common and John Legend’s acceptance speech for best original song for Glory in the film Selma.

It was such a classy, optimistic, inclusive, real way to highlight the film’s core messages of equality, humanity and continuing to work toward making our world a better place for everyone.

Check it out if you want to brighten your day, learn to be an inspiring speaker and do what you can to improve the world.

Looking forward to more great words at the Academy Awards in February.