by Caroline Leach | May 14, 2017 | Social Media
In your growing LinkedIn network, how can you strengthen your professional relationships?
For starters, you can send a thank-you reply when someone invites you to connect or accepts your personalized (always personalize!) invitation.
Not many people do this (yet), so if you want to stand out in a new connection’s mind, send a thank you.
You can test this out on your own network. Tap on “messaging” at the bottom of your LinkedIn mobile app screen and scroll through your messages.
Notice how many people sent a personal reply to your connection request. Do they stand out among the messages that simply say, “Jennifer Smith is now a connection”? Absolutely they do.
To make it easy to reply on a regular basis, set aside a few minutes each week to respond to LinkedIn requests and to send personalized requests to people you met that week or anticipate meeting soon.
Scan the person’s profile to see what you have in common (e.g., employers, schools, activity, etc). and what piques your interest. Maybe they published something on a topic of interest to you or have successfully tackled a problem similar to one you’re grappling with.
You can create a standard, 3-sentence reply to tailor as appropriate for each connection. Try keeping it in an easily accessible place, whether it’s an Evernote entry, Notes on your phone, or a Word document.
And as with all networking, it’s important to focus on the other person, rather than on yourself. Be interested in learning more about them or in helping them in some way.
Thanking someone for inviting you connect
Here’s a sample thank you when someone invites you to connect. Content to customize is in parenthesis.
Hi (First Name) –
Thanks for reaching out. Glad to be in your network.
(Comment on something you have in common or something you’re interested in learning more about them)
Look forward to staying in touch.
Thanks,
(Your First Name)
(Any relevant contact info, like your website or other active business-related social media handles such as Twitter)
Thanking someone for accepting your invitation
When you invite someone to connect and they accept, you might think your work is done.
But take advantage of the opportunity to further solidify the relationships by thanking the person for accepting your invitation.
Here’s a sample. Content to customize is in parenthesis.
Hi (First Name) –
Thanks for connecting.
(Comment on something you have in common, something you’re interested in learning more about them, or some way you might be of help to them)
Look forward to staying in touch.
Thanks,
(Your First Name)
(Any relevant contact info, like your website or other active business-related social media handles such as Twitter)
How should you end your note?
Research by Boomerang shows that one of the most effective ways to close an email before typing in your name is simply, “Thanks.”
Specifically, the study looked at emails that got the most responses, based on the sign off. While you aren’t necessarily looking for a response, it can’t hurt to use one of the more effective ways to close.
Just as the study showed that “the best way to end an email is with gratitude,” what better way to end a thank-you message than to say thanks?
As a result, I’ve stopped using “Best” and “Best regards” to end emails and other messages. It’s also efficient because I don’t have to decide which sign-off to use with every message. It’s always “Thanks.”
What NOT to do
Don’t pitch anything – whether it’s to ask for a meeting, for business or for a job. The purpose of a thank you is to build a relationship for the future, so simply thank the person for connecting.
Don’t send a long message. You’re writing for mobile. Like you, other people are busy. So keep it to 3 sentences, max. Edit out extra words before you tap “send.”
Sending connection thank-you messages is new for me, so I’ll share what I learn in a future post.
How do you thank people for connecting with you on LinkedIn?
by Caroline Leach | May 6, 2017 | Social Media
Do you want to attract more views, likes, comments and shares of your LinkedIn posts? Do you want to increase your engagement with your network and beyond?
Of course you do. And to do that, you need to know what’s working and what’s not. Then you can create a hypothesis about why, and test it.
You can check out the analytics for your posts, also known as sharing an update, to see what content is resonating with your network.
There you’ll see the number of views, along with your viewers’ main employers, predominant titles and geographic locations.
Being a week into my month-long experiment of posting to LinkedIn every weekday, I turned to the analytics to see what I could learn.
Defining engagement broadly as a combination of views, likes, comments and shares, three types of posts rise to the top.
A view of a post is defined as someone seeing your post in their LinkedIn homepage feed. (Views are defined differently for articles, which will be a future blog post topic.)
Career strategies. My most-viewed posts were links to articles with career advice – including the biggest predictor of career success and LinkedIn profile updates for every career stage.
Given this blog’s focus on social media savvy for corporate professionals, I’ll keep an eye out for articles with career strategies that make use of social media.
Big news about the company. My fellow colleagues were understandably as proud as I was to see our company named to Fortune’s 100 Best Companies to Work For in 2017, as well as being named the #1 telecom globally in Fortune’s most admired companies.
(This is where I remind readers that opinions expressed here are my own.)
For upcoming posts, I’ll keep my eye out for milestone news and events to share about my employer. This is where an employee advocacy program is incredibly valuable.
Leadership quotes and eye-catching photos for major holidays. This one surprised me. On Martin Luther King, Jr. Day, New Year’s Day and Thanksgiving, I posted a beautiful picture from iStockPhoto along with a related leadership quote.
These turned out to be some of my most engaging posts. I’ll definitely add more of these to my editorial calendar. If I hadn’t looked at the analytics, this would have been a missed opportunity.
One thing I haven’t yet found in LinkedIn or through my research is an aggregated set of analytics. I’m creating an Excel spreadsheet to consolidate the analytics for this month’s posts.
It will include:
- Post title
- Post or article
- Content type
- Date
- Day of the week
- Time of day
- Views
- Likes
- Comments
- Shares
- Employers
- Titles
- Geographic locations
- First- or second-degree networks
- Hypothesis about performance
- Action indicated by the hypothesis
Then I’ll have greater insight at the end of the month to see how to develop and execute an editorial calendar going forward.
What posts get the greatest engagement with your network?
And how do you use analytics to amp up engagement with your posts?
by Caroline Leach | Apr 30, 2017 | Social Media
If a LinkedIn status update every weekday is ideal, how do you come up with enough engaging content?
Here are 11 simple content ideas. They can be tailored to reflect your goals for LinkedIn and your professional interests, as well as be easy to integrate into your day.
When you share content using these ideas, you can add your point of view. And you can engage your network by asking questions about their perspectives.
Here goes . . .
Your company’s employee advocacy program. More companies are enabling and empowering employees to share company news in their own personal social media through an employee advocacy program. If your company offers this, it’s an easy way to provide valuable content and be a brand ambassador for your employer.
Your professional associations. What organizations do you belong to? Where do you look for training and development? You’ll often find the latest thinking in your field that you can share with your network. A few of my favorites in corporate communications are the International Association of Business Communicators, the Public Relations Society of America and the Forum-Group for communications leaders.
Your favorite industry and career news sources. What are your go-to sources for news about your field or the world of work? On the top of my list are Harvard Business Review and Fast Company.
Your alma mater. Colleges and universities are helping their alums be lifelong learners. Have you checked out yours lately? As an alumni ambassador for the USC Annenberg School for Communication and Journalism, I’ve shared information about event content and information such as the Relevance Report.
Your colleagues’ content. What are people in company and your network posting? Keep an eye out for articles posted to LinkedIn that align with your goals and share those. A few of my favorites are by Carlos Botero, Rachel Ybarra and Jennifer Van Buskirk.
Books you’re reading. What’s on your Kindle or your nightstand that has a business and professional focus? Share what you’re reading and what you’re learning. For me it’s Option B: Facing Adversity, Building Resilience, and Finding Joy by Sheryl Sandberg and Adam Grant. It has two daily practices that would probably benefit everyone – note 3 things you did well and 3 moments that brought joy.
Conferences and events you’re attending. What virtual or in-person development activities are you involved in? What are you learning? Share your key takeaways in a status update. Include photos of the event and people you’re meeting.
What you’re learning. What’s your development plan to learn new skills this year? Are you taking online courses, pursuing a nanodegree or listening to podcasts and TED talks? Share status updates about what you’re learning and how you’re preparing for the future. Include your perspective on why these skills will be critical to the future of work, your industry and your employer.
Speaking engagements you’re doing. Anytime you’re speaking, whether it’s a conference or a webinar, it’s a great opportunity to post an update. Share your big idea or interesting questions people asked after your talk.
Key holidays. Look at the calendar each month and identify key events. May and June, for example, are big graduation months. You could share the best career advice you got at graduation or the most important thing you’ve learned since graduation. One of my posts that got great engagement was a leadership quote and a beautiful photo from iStockPhoto on Martin Luther King, Jr. Day. Keep an eye out for hashtag holidays – like #NationalMentoringMonth in January #GetToKnowYourCustomers day in July – and create posts about them.
Your blog. Do you have a blog about your profession and your industry? LinkedIn is a perfect place for a status update each time you post new content. If you’ve been blogging for a while, look through the archives to see what’s still timely. Your status update could include fresh information or a new take on the original post.
For the month of May, I’m going to conduct an experiment. I’ll further test these content ideas by posting a status update to LinkedIn on every workday of the month. That’s 22 status updates.
In future posts, I’ll share what I learn in the process about creating an editorial calendar, responding to comments, evaluating analytics, increasing engagement and more.
In the meantime, what would you add to this list of content ideas?
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