by Caroline Leach | Jun 29, 2021 | Change, Learning
A colleague tipped me off to this week’s Aspen Ideas Festival. What an inspirational collection of people and ideas. It’s juxtaposed onto this strange transitional time we’re all living through as we emerge from 16 months of a global pandemic in the U.S.
A favorite talk came from Arthur Brooks. He’s a professor, an author, a podcaster, a thinker and so much more. What he got me thinking about is not simply recovering from post-pandemic trauma, but how to turn the experience into one of growth.
Reframing the months-long experience of intense uncertainty, day after day, into one of growing from it is incredibly powerful. Like a weight being lifted off one’s shoulders.
As you reflect on your life over the last year during Covid-19, what did you learn? What did you accomplish that you didn’t think you could? (And yes, sheer survival counts as a major accomplishment.) How did you grow and change?
by Caroline Leach | Dec 31, 2020 | Change, Leadership, Learning
What do you share on social media when life is difficult? When life is even busier than normal because of pressures that come with living in the Covid era?
For me it’s meant I haven’t posted on social media as much in the last few months. In part it’s because my business is growing — consulting, coaching, speaking, and teaching — and I have more work to do. That’s a good thing. It’s a blessing in this environment.
Yet it also brings new pressures. How do I continue to deliver my best work? How do I scale my business to the next level? How do I automate certain processes and which ones?
The other part is just how difficult it’s been. The struggle. The juggle. The terror of wondering, day after day, will everything work out?
This part comes mostly from the steakhouse my husband opened in the summer of 2020, after two years in the making. The dream became reality, and Covid turned it into a nightmare. And we have lots of company in this strange space.
The good news is people love the restaurant. Tonight we’re delivering three times of the number of New Year’s Eve meals we estimated.
The bad news is takeout and delivery is not a sustainable business model. I understand why indoor and outdoor dining has been prohibited to help stop the spread of Covid. What’s harder is moving forward day after day when most of your ability to operate isn’t there, with 260 empty seats.
This has all run headlong into my guiding mantra to only share positive news and information on social media. My focus is providing insight and inspiration about personal branding, social media, and leadership that others may find valuable in their own professional lives.
Some words in a book I read this month crystallized the downside of this approach. “This is where we are now, endlessly cheerleading ourselves into positivity while erasing the dirty underside of real life,” says Katherine May. She’s the author of Wintering: The Power of Rest and Retreat in Difficult Times.
The dirty underside of life right now, for many people, is it’s really hard. Life is difficult. It always has been, but the last year has brought it into sharp relief.
It’s okay to feel down. It’s okay to feel discouraged. It’s also good to connect with others and ourselves to be with the reality, at the same time as we strive to improve upon it. The dirty underside of real life is present. And that brings new challenges. Many of them are outside of our control. But our response remains within our control.
In my case, my operational, marketing, and human resources skills are increasing exponentially because things need to get done at the restaurant, and I’m doing them, working with a great team my husband has formed. Setting the uncertainty aside, this “dirty underside” is also a huge period of growth.
So I’m consciously shifting my mindset, as a strategy to get through this. The reality is present and unchangeable and a huge bummer. What is changing is me.
Also, a year goes by in a flash. Next year has the potential to be very different. Although Covid is sadly spiking now, a vaccine is on the way. There is light at the end of the tunnel. We will all have new skills, experiences, and perspectives from this time that we can apply to the future.
How about you? What parts of your real life are you struggling with? How are you growing and transforming as a result? What will be different and better a year from now?
by Caroline Leach | Jul 20, 2020 | Leadership, Learning, Social Media
What are the best content types to share in our stay-at-home, pandemic world? What do people most need right now? What are they seeking?
A place to start is with content that resonates with you. What are you looking for when you scroll through LinkedIn, Instagram, and Twitter?
Another consideration is experiences you’ve had or observations you’ve made about leading and navigating through work during a global pandemic.
Two hypotheses emerged for me.
First, people are looking for helpful content that informs them on topics of interest that solve a problem for them.
Second, people are attracted by inspiring content that motivates them to take action amidst difficult circumstances.
To test these hypotheses, I analyzed the last 60 days of my LinkedIn posts. I’ve been known to gather my own data on a spreadsheet and analyze it for unique learning.
If you post content regularly, I encourage you to do the same. It creates clarity about what’s resonating with people. In addition, it gives clues about what will be engaging in the near future.
Before getting into the data, it’s worth noting that views, likes, and comments are considered by some to be vanity metrics. Why? It can be difficult to link social media content to specific business outcomes. As I reviewed the last 60 days, though, it was clear that one-third of my new clients were people who saw my content on LinkedIn and reached out to me as a result. That’s why these metrics are valuable to me as a solopreneur. They may be helpful to you as well, depending your goals for social media in boosting your career.
My average was one post a week. Views ranged from 4,692 on the high side to 86 on the low side. Likes/reactions went from 113 to 3. Comments went from 34 to 0 (yes, zero; ouch!). In addition, by clicking on the number of post views, more data is available. This includes organizations, titles, and geographic areas of people who engaged with a post.
What did the two lowest-scoring posts have in common? They were both shares of someone else’s content. That was a valuable learning. From now on, I’ll make a substantive comment on content I find share-worthy. However, I won’t share it. Instead, I’ll create an original post on the topic, crediting and tagging the creator.
Looking at the top half of my posts, five themes emerged.
Big Brands
The post with the most reach was a farewell meeting as my my three-year term concluded on the USC Alumni Association Board of Governors, representing the Annenberg School for Communication and Journalism. With 60+ people on the board and more than 400,000 living alumni (Patrick Auerbach can always quote the exact number), potentially a large number of people might be interested. This post got more than 4,700 views and 113 likes. Thanking various people and tagging them, as well as including relevant hashtags, probably helped this post gain more exposure.
Giveaways
Thinking about what could help people right now, I remembered I had several copies of my book, What Successful People Do on Social Media: A Short Guide to Boosting Your Career. Why not offer some free copies? In a book giveaway post, I tagged the book’s editor and cover designer, along with people who gave the book 5-star ratings on Amazon. In under an hour, five people claimed their books, which were mailed out the next day. Others could still get a free workbook, Your Social Media Success Roadmap, with 50 questions, actions, and ideas about career building on social media. This post got more than 1,700 views. It had the most comments at 34. A few second-degree connections commented, and we’ve since connected with each other.
Media Quotes
As a result of commenting on U.S. Chamber of Commerce posts about marketing ideas for small businesses, I was interviewed for a few articles. Of the three I posted, the most engaging one was customer communication tips during Covid. Here I tagged the article author and the other contributors, in addition to connecting on LinkedIn with everyone involved. This post got more than 1,460 views, 22 likes, and 8 comments. My theory is this one performed the best because it had the most people tagged. And it was for an appropriate reason, because they were all quoted in the article as well.
Podcasts
A fellow grad-school alum, Randa Hinton, contacted me this spring for an informational interview. She introduced me to another alum, Anika Fisch, and we had chatted as well. A few weeks later, Randa and Anika invited me to a be a guest on their new podcast, Opportunity Unknown. They teamed up to share the journey of their job search in the middle of a global pandemic. It’s an excellent podcast, BTW, for anyone who’s looking for work right now … full of actionable advice and inspiration. This post got 1,379 views, 34 likes, and 4 comments.
Black Lives Matter
As a white person who wants to contribute to social equality and justice, reflect on and adjust my own behavior, and amplify Black voices, I struggled with how to engage on social with Black Lives Matter. Then I read a poignant op-ed in the LA Times by Kareem Abdul-Jabbar. I shared his article, along with my thoughts. This post got more than 1,240 views and 26 likes. Of my recent posts, however, this was the only one that got zero comments. Hmmm. I’m not sure what that means. Perhaps people didn’t know what to say? Why do you think no one commented?
What’s Unique to You?
For the most part, these posts focused on what I’ve been doing in my consulting and coaching business. No doubt you are working on important projects, learning hard-won lessons, and achieving celebration-worthy victories with your colleagues. Your experiences might help someone else solve a problem or feel inspired to keep going on their own professional journey. What will you be sharing in the coming days? Please tag me so I can check it out!
Recent Comments