by Caroline Leach | Dec 26, 2016 | Change, Corporate Communications, Learning
What does the future hold for PR and communications? Check out the Relevance Report.
New from the USC Center for Public Relations this month, it’s full of innovative ideas on what’s ahead.
Global. Mobile. Video. Data. Emotion. These are just a few of the trend areas accelerating in the year ahead.
The biggest learning for me? It’s the parallel and seemingly paradoxical rise of data and emotion as drivers of influence. Data drives better decision making, while emotion is a prime influencer of people’s opinions and behaviors.
Find out more in my latest blog post on the USC Annenberg Alumni website.
It’s about what you’ll learn in this insightful report, with nuggets of wisdom from Annenberg’s Bob Feldman and Heather Rim as well as Pulitzer Prize-winning author Thomas Friedman.
The post is part of being a proud Annenberg Alumni Ambassador this school year. It’s a thrill to share the best of this distinguished school for communication and journalism.
The Relevance Report gives timely insight into trends that will impact society, business and communications. It features thought pieces from communications leaders who identify the issues, ideas and innovations that will be relevant to the communications industry in 2017.
by Caroline Leach | Nov 26, 2016 | Change, Leadership, Social Media
“If a company or a person does something great but no one knows about it, does it really matter?”
That’s a question I asked in my very first blog post.
Yes, there are random acts of kindness intended to be done under the radar. Yet, hearing about them can be inspiring when others share the news, like my sister did on Facebook.
While getting coffee in her Connecticut town, she overhead another customer buying a gift card for the police officer outside who was directing traffic. That’s an instant day brightener. And maybe it will inspire others toward similar acts of kindness.
Data and information are collected about us every day, according to The Reputation Economy by Michael Fertik. The question is what we want that data to say about us as a person and as a professional.
Do we want it to open doors or close them? Do we want it to augment the hard work we do every day or detract from it? Do we want it to make our life better or make it harder?
More and more, everything we do has implications for our own personal reputations as well as the companies where we work or that we own. This is both in real life, or IRL, as well as how that becomes represented in social media.
This means we each have great power to do good in the world, to a larger extent than has ever been available to us. And it also means we have the potential make major missteps.
This means each of us needs social savvy.
What’s that?
SOCIAL SAVVY: the vital ability for people to personally brand and market themselves successfully in social media in our ever-evolving world.
This skill is important throughout our lives.
It applies to high school students who are preparing their college applications or moving into the working world.
It applies to college and grad school students who are getting ready to transition into the working world.
And it applies to people throughout their professional lives. For corporate professionals in particular, the stakes for social media are higher.
Social media can help or hurt careers. It can add to or detract from a corporate reputation and an employer brand. It can make acquiring top talent a breeze or a burden.
The risks are high, but so are the rewards. And in our ever-evolving world, no one can afford to sit on the sidelines. The pace of change is too fast for that.
Corporate professionals often ignore or short-change social media. Why? They don’t have the time, they don’t see the value and they don’t want to make a mistake.
Developing social savvy is how professionals can create and implement a social strategy to highlight and share their own thought processes and achievements, along with those of their organizations.
Social savvy is a powerful way for corporate professionals to build their personal brand, advance their career and embrace their future.
What are some examples of social savvy? What does it look like?
- Using social media to build and amplify your personal brand, the unique value that you bring to the world
- Positioning yourself in the most favorable light, for a number of career and life paths
- Positioning your employer or company in the most favorable light
- Advancing your career through a positive social strategy
- Helping others advance their careers
- Helping your company achieve its goals
- Building your employer’s corporate reputation and employer brand
- Knowing what to do and not to do in social media
- Seeing the links between real life and social savvy
- Knowing when and how to engage with critics
How are you demonstrating social savvy?
by Caroline Leach | Nov 20, 2016 | Careers, Change, Learning, Social Media
Social media got a bad rap during this year’s election process.
Fake news, Twitter trolls and cyber bullying came under fire.
Among American social media users, the Pew Research Center reported that 65% expressed “resignation and frustration about online political conversations.”
It’s enough to make anyone want to quit social media for good.
But don’t do that.
Why?
Because of your 100-year life.
What’s that about, you ask?
Well, more than half of babies born in developed nations in the 2000s can expect live to 100 or beyond, according to the medical journal The Lancet. And if you were born before then, your life will likely be a lot longer than you think.
A new book called The 100-Year Life: Living and Working in an Age of Longevity got me thinking about this.
Authors Lynda Gratton and Andrew Scott are from the London Business School. They look at how anyone at any age can and should plan for their greater life expectancy, turning the extra time into “a gift and not a curse.”
When lives were shorter, people lived a three-stage life – education, work and retirement. These stages were compartments that didn’t overlap.
As early as 1978, Richard Bolles wrote about them in The Three Boxes of Life and How to Get Out of Them: An Introduction to Work/Life Planning. He advanced the idea that you needed to incorporate all three stages across your entire life.
He also wrote What Color is Your Parachute? It was chosen as one of the 100 All-TIME best and most influential non-fiction books published since 1923.
With how quickly the world is changing, Bolles’ advice was and is spot on.
- We need to embrace lifelong learning, actively developing new skills as technology and globalization accelerate.
- We need productive work to provide purpose, meaning and economic sustenance throughout our lives.
- And we need leisure time to enjoy our lives and the people in them, and to refresh and renew ourselves.
Gratton and Scott explore this concept in writing about the interplay between tangible and intangible assets. They define an asset as “something that can provide a flow of benefits over several periods of time.”
Tangible assets “have a physical existence” and include things like housing, cash and investments. Intangible assets are things like “a supportive family, great friends, strong skills and knowledge, and good physical and mental health.”
The authors say that intangible assets are “key to a long and productive life – both as an end in themselves and also as in input into tangible assets.” They divide them into three categories of assets – productive, vitality and transformational.
One of these intangibles – a productive asset along with skills, knowledge and peers – is your reputation. “When a company has a positive brand, or a person has a good reputation, it is much easier for others to interact with them,” the authors say.
“A good reputation can be enormously important as it enables your valuable stocks of skills and knowledge to be really utilized in a productive way,” they continue. “It can also have a profound impact on your professional social capital.”
Why? “A good reputation will be one of the assets that enable you to expand your horizons,” the authors say. “It is the combination of portable skills and knowledge and a good reputation that will help bridge into new fields.”
They go on to write that “over the coming decades, it is likely that reputation will be based on a broader range of inputs. As future careers embrace more stages and more transitions, then inevitably this will create a broader range of information.”
Enter social media.
“Social media will increasingly broadcast your image and values to others and allow others to track and monitor performance,” they say. “So it is inevitable that you will need to curate a brand and reputation that covers far more than just your professional behavior.”
Everyone will need to signal their skills, their capabilities and their values during a longer life that potentially has multiple transitions. And transitions can take many forms – from one functional area to another, from one company to another and from one type of work to another.
Social media makes it easy to do this.
Over time, you can share your skills and abilities through many platforms – a Twitter feed, a YouTube channel, an Instagram stream, a LinkedIn portfolio, a Snapchat story or a personal blog. And these platforms will continue to change and evolve, with new ones emerging over time.
If you want to make your life’s transitions easier and more fulfilling, then social media is a must. And this doesn’t mean being on a few platforms to share photos with family and friends. A deliberate strategy and a plan for your personal brand in social media is imperative.
But where do you begin? Which social media platforms should you use? How do you curate and create content without it taking over your whole life?
Those will be the subjects of several upcoming posts.
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