Look to Social Media for Your Year-End Performance Review

It’s almost the end of the year. Do you want an easy way to gather your accomplishments for a year-end performance review?

You may be preparing for a performance discussion with your manager in the corporate world. Or maybe you run your own company and want to identify how you did this year.

In either scenario, reflecting on this year’s highlights helps you clearly see what you did well and where you can improve. It’s an opportunity to pause and celebrate the accomplishments of you and year team. It’s a chance to elevate what’s working well and make changes to what’s not working well.

But in the rush of meeting year-end goals, how can you simplify the process?

Try looking to your social media feeds. If you’ve been sharing consistently what you, your team, and your company have been doing, you have a ready-made record. (Of course, this presumes you follow your organization’s social media policy and haven’t shared any confidential, private, or sensitive information.)

A former colleague (and now an author!), Angelica Kelly, has a year-end ritual that relies on LinkedIn. “At the end of every year, I take stock of the personal and professional. I consider what I’m grateful for and what I want to improve,” Kelly says.

“After this reflection process, I use LinkedIn like a notepad and do an annual update,” she says. “Everything professionally relevant goes into my LinkedIn profile. This includes accomplishments, interests, volunteering, and big projects that highlight transferable skills and new knowledge I’ve gained.”

In addition to Angelica’s approach, if you posted content to LinkedIn or other social networks throughout the year, you can scroll through your posts to identify the highlights. You can capture instances where you and your team:

  • Launched a successful new product
  • Completed an important project
  • Won an award for your accomplishments
  • Spoke at a company or industry event
  • Attended a conference and applied new knowledge
  • Championed company news as a brand ambassador

After that, here are a few things to consider …

1. Link your achievements to the goals you set at the beginning of the year, as well as your bigger department and company goals. Does your social media content show how you made a difference for your company? Did you contribute to some of your company’s key goals and share about those (to the extent you could) on social media?

2. Quantify how others responded to your accomplishments. See what data you can cite from your social media posts. Did your content reach a large number of people? Generate multiple comments and a dialogue on an important work topic? Get shared in a way that helped build your organization’s reputation as an industry leader or a great place to work? Use numbers to quantify the impact of your social sharing.

3. Identify where you got feedback. Perhaps some of your posts served as mini feedback moments on some of your work. Did people make suggestions for improvements that you ended up using? Did people ask for more information so they could apply your learning to their own work? Social media can serve as an online focus group. See if that was the case for you this year.

As you reflect on this year, it’s also a great time to lay the foundation for the coming year. Are there new and different ways you could share successes and learnings on social media? Would you use social media activity to seek feedback and help solve problems? How could you hit what I call the social media trifecta — sharing equally about you, your team, and your organization?

With the year — and the decade! — coming to a close, I hope you reflect on and celebrate the accomplishments you and your team achieved this year. And if you have rituals you use to make the most of your performance review preparation, please share!

 

 

The Social Media Question People Ask the Most

photo by istock.com/akinbostanci

 

What question do people ask the most about social media?

This is a busy speaking month for me, and I’ve been reflecting on themes in questions. I’ve been talking about personal brands and building careers and companies through social media.

What am I hearing across a diverse group of audiences? What do people ask in the Q&A following my talks? What do they want to know in one-on-one chats?

This month includes talks with CEOs affiliated with the Community Associations Institute, and community members at an author’s panel. It includes employees at Ericsson North America, and employees and guests at Otter Media‘s We Gather women’s leadership event. At the end of the month, I’ll speak with students at the USC Rotaract Club.

What people often ask is a form of this question: what’s the best way to share professional updates on social media without sounding too self-promotional?

Said another way: what’s a good approach to being active on social media professionally without coming across as arrogant and turning people off?

We’ve all probably seen people in our social media feeds — whether it’s LinkedIn, Instagram or Twitter — who make it all about themselves. Sometimes it can be tempting to tap the “mute” button and make those posts go away.

Yet, if we don’t share about our professional accomplishments, there are downsides. We run the risk of being underestimated in our abilities. We may be overlooked for future opportunities. We may not be able to make the impact that we want in our work.

The happy medium: a social media trifecta

So what’s the solution? It lies in a formula I call the social media trifecta. In every post you share about your work, strive to balance three elements of your content.

  • First, share what you did and why you’re excited about it.
  • Second, share how your team and your colleagues contributed.
  • And third, share what’s special about your organization that enabled your contribution.

With this approach, you highlight your own accomplishments in an engaging way. You also showcase the work of others — something good leaders do frequently. And you’re a good brand ambassador for your organization, in an authentic way for you.

In addition, offer something of value to your network. What insight or idea could you include that would help them in their work?

Here’s an example. Laura Ramirez and her colleagues at Ericsson created a fabulous Career Learning Day. Workshops, activities, and employee groups engaged colleagues in career development. My keynote speech included 3 questions to help people create a personal brand statement and 4 steps to build a personal brand. Afterwards, I posted pictures about the event and the great people at Ericsson. My post included bullets for the questions and the steps in my post. People who weren’t there could also benefit from the key concepts.

Who does this well? Here are a few …

Who do you know who does this well? Please share and tag people in the comments. And maybe it’s you!

 

 

Is Your Career What You Want it to Be?

navigating change and transition with a coach

photo credit: iStock.com/wildpixel

“I’m in the process of changing my brand. I love what I do and I’m thinking about creating some new avenues for myself. I would love to get your thoughts. Let me know if you have some time to chat.”

“I appreciate your latest blog post, as it makes me contemplate my own situation. I think I’m making a difference in my work, but I’m under appreciated. I know you were in the corporate world for a long time, and I truly value your opinion.”

“I’m trying to figure out what to do next in my career. I’m focused on survival where I am, while feeling a bit of imposter syndrome. I want to make sure whatever it is I choose to do next is totally worthwhile. What do you think?”

These are a few samples of different notes I got this year from different people in different roles at different companies. Yet for all the differences, there’s a definite theme.

People ask for my advice on making changes in their professional lives. Whether it’s moving up where they are, shifting direction into a new area of interest, or clarifying if they’re really doing what they want to do, the obvious pattern finally hit me.

People want to know how to successfully navigate change, sometimes reinvent themselves into someone new, and make their professional lives more fulfilling.

Finding a Perfect Coach

Early in my corporate career, I wanted a coach. I was intrigued by leaders in business, sports and the arts who had coaches helping them be their best. I wanted one too.

I was looking for someone who could guide me in making difficult decisions. I wanted someone who could help focus my efforts. I was eager to achieve my initial career goal of becoming a VP of Corporate Communications.

But how to find one? It couldn’t be just anyone. It had to be someone who I felt a strong connection with. Someone who I felt really “got me.” Someone who could help me figure out the next steps on my path and nudge me in that direction.

The law of attraction came into play. It often does when you declare an intention, mentally file it away, and then subconsciously take steps toward it.

When I was a communications director in the early 2000s, my supervisor gave me an opportunity to attend a week-long leadership development program at the Center for Creative Leadership.

To say it was life changing is a major understatement. Along with fellow participants, I completed multiple leadership assessments, joined team-based activities to further uncover our leadership styles, and got one-on-one coaching.

My coach turned out to be the person I’d been looking for and more. We had an incredibly intense afternoon session. It uncovered some of my deepest fears and called into question many of the beliefs and assumptions I had let guide my career to that point.

At the time, I was struggling with integrating an ambitious corporate career with being a loving parent of two young children. I looked around the company and my community and didn’t see a lot of role models who were combining both. I felt isolated and alone, not to mention overwhelmed. I was almost ready to leave the corporate world to focus exclusively on parenting.

The only problem is that would have been a disastrous choice for me. My leadership profile is one who likes to be in charge planning, building and orchestrating large-scale activities. (In the Myers-Briggs personality inventory, I’m an ENTJ, affectionately known as “the commander.”) I needed to figure out a way to make the work/life situation work for me, my family and my career.

And that’s what my coach helped me come to see. I was so happy with her guidance that we worked together for seven years. Sometimes I had a boss who approved a company payment for her services, and sometimes I paid on my own. Because it was just that valuable.

Either way, the impact was incalculable, both for me and the company where I worked. Within two years, I achieved my goal of becoming a VP of Corporate Communications. And I accomplished other important goals as well, although some still proved to be elusive.

Reaching a Painful Inflection Point

Fast forward another seven years and I found myself in another difficult place. “Bored and burned out” was how I described myself to a new coach. A life and leadership coach, Tina Quinn had long been someone I admired in my community. We connected through a friend who was trying to help me move forward with my life.

For a time, though, I resisted meeting with Tina. I just didn’t want to go there. I didn’t want to confront the issues, because that would mean making a change. And change can be painful.

Although the funny thing about change is that in retrospect, I can say that every major change in my life has ultimately been a good one.

We began with my one-year goals and an assessment of my energy leadership, a tool that surfaced how I viewed my work and my life. From there, Tina and I explored ways I could change my view of the world and consciously choose to show up differently.

It’s thanks to this work that I’m where I am today. I’m still striving toward newer and invigorating goals and dreams. And I have a set of tools to better show up in the world and make the journey a more joyful one.

Navigating Waves of Change

In reflecting on change, I’m grateful for some of the changes in my own life. After a few difficult early years in the work world, I chose a new career in corporate communications and took a series of steps to get there.

When another employer was acquired, I had the opportunity to move into marketing analytics. And while I didn’t choose that role, it did give me the view of marketing I wanted.

More recently, I made the leap from the corporate world into the entrepreneurial life. I’m not sure I would have been able to take the steps I did without everything I learned in working with a coach. Talk about a life lesson in feeling the fear and doing it anyhow!

Along the way, I always enjoyed the opportunity to inspire and uplift others. One way I do that is through speaking.

One of my favorite volunteer roles in a philanthropic group called National Charity League was being the inspiration chair. I opened each meeting with encouraging words and stories to uplift fellow parents, professionals, and community leaders.

And my corporate roles gave me opportunities to help others with their development. It was deeply gratifying to put together the first-ever leadership development program, a week-long experience for top executives, at a former employer.

Later, I got to work with HR colleagues to create a marketing leadership development program, to develop future-focused skills among high-potential marketers.

When I was launching my business to write, consult, speak and teach about what successful people do on social media to build their careers, some of my colleagues and friends suggested that I offer coaching as well.

At first I resisted. It didn’t seem core to what I was doing in the social media space. And back to my ENTJ profile, I confess that sometimes I like being the field marshal, organizing and directing a team toward a common goal. Coaching felt a little bit behind-the-scenes to me.

And yet …

The requests kept coming. One of my first social media clients told me how excited he was to be getting social media advice and coaching all in one. Several other people wanted to bounce ideas off of me.

And I found I loved our conversations. It was energizing to help people solve problems in their work lives. I enjoyed asking questions that could help people see new possibilities for themselves and begin taking steps to get there.

Which is a long way of saying that I’m launching a new service with leadership coaching. The focus? Successfully navigating change and transition to achieve big goals.

Introducing a Coaching Practice to Help You Navigate Change

What does a coach do? There are many definitions. An especially good one comes  from the International Coach Federation. ICF defines coaching as “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.”

With my background and experience, my focus is on helping people successfully navigate change in their professional lives. This includes:

  • Changing careers by choice or by necessity
  • Navigating a corporate merger or acquisition
  • Moving up to the next level of performance and responsibility
  • Managing life as a high-performing leader and a dedicated parent
  • Leaping from the corporate world to the entrepreneurial life

If you’re contemplating how you can change, reinvent and transform your career, I’d love to hear from you. We can work together on a short- or long-term basis, depending on what you want to accomplish.

If it involves reinventing your personal brand, we can couple our work with a customized social media plan to launch and build your new brand.

And wherever you choose to navigate your career, I’m wishing you all the best on your journey!