My research about how people are using social media to boost their careers asked about do’s and don’ts.
Here are 10 do’s and 5 don’ts. While some of the don’ts are the flip side of the do’s, the don’ts add more perspective and context.
One of the best survey comments was this: “A twist on the Golden Rule, if you will: I try not to share something that I wouldn’t want to read from someone else.”
That sums it up in a nutshell. Read on for how to put that take on the Golden Rule into practice. And thanks to the people who generously shared their thoughts that inform this list.
DO
Share good stuff. Share content that will help people in your networks be better in their work and their life. Good content can come from anywhere – your experiences, your reading, your network, your employee advocacy program, and so much more. Good content is good content, regardless of where it’s from, as I shared in Part 4 of this series.
Be positive. Keep it upbeat and friendly. Somewhat surprisingly, positive stories get shared more often than negative ones.
Be authentic. Be yourself. Share your experience. After all, no one is exactly like you. That is your strength and your opportunity.
Be reciprocal. Engage with content you like that’s aligned with your areas of focus. Ask questions. Post comments. Share relevant content with your networks.
Be social. Have conversations with people, just as you would in real life. Engage in dialogue, rather than making statements.
Be kind. Everyone is struggling with some kind of burden, whether you can see it on the outside our not. Act with kindness and compassion.
Post content that reflects well on you and your employer. What do you want your carefully curated network to see? What do you want your current or future boss and colleagues to see? What do you want your customers to see?
Consider these questions every time you share content. Ensure it will reflect well on you as well as your employer. You are a brand ambassador of your organization. Take that responsibility seriously. (Note: opinions shared in this blog are my own.)
Keep your social profiles updated. Spend a few minutes each month refreshing your profiles, especially LinkedIn. Did you complete an important project? Win an award? Get quoted in an article? Give a speech? Add it to your profile and include media and links.
Try new things. Keep experimenting. Observe how others are innovating. Try posting at different times than you normally do. Experiment with new forms of content, especially video. See what a new app can do for you.
Provide context for your reason for connecting with people. This will help people quickly understand why you want to connect. It’s why you should always personalize your LinkedIn invitations. You’ll stand out among the sea of unpersonalized invites. And you’ll forge a stronger relationship right from the beginning.
DON’T
Post too frequently. What is too frequently? Anything that makes the reader wonder how the poster has time to do their job. In general, one post a day in each of your social platforms is fine. Are there exceptions? Sure, a few examples are if it’s a big news day in your world or if you’re live tweeting an event.
Be too personal. What’s too personal? Pictures from a medical procedure. Posts about personal conversations with your significant other. Saying you don’t plan to be with your employer at your next service anniversary. Yes, I’ve seen people post all of these things.
Post political statements. There is no upside here, and there’s plenty of downside. Wharton professor Adam Grant recently shared that “when solving a problem with money on the line, people ignored the advice of experts with different political views, even though the task had nothing to do with politics.” Sharing your political views limits your audience and your influence. It’s best to keep political discussions among your family and friends.
Post anything that reflects poorly on you or your employer. This includes not sharing any confidential or proprietary information of your employer. Be sure to read all links you share, essentially looking before you link. Don’t share if there’s anything in the least bit disparaging about your employer or your industry.
Immediately spam new connections. Don’t. Do. This. Ever. Establish a relationship first over time, before you even think about pitching new business or asking for a meeting in someone’s busy schedule. Instead, take the time to understand what’s important to your new contact, and how you may be able to help.
Thanks to Tim Ferriss and Maria Popova, I no longer feel compelled to respond to every message. “Sometimes, the best ‘no’ is no reply,” Tim subtitled a section in his book, Tools of Titans. It’s about the “tactics, routines and habits of billionaires, icons, and world-class performers.”
In interviewing BrainPickings.org founder Maria Popova, Tim shared these words of wisdom: “Why put in the effort to explain why it isn’t a fit, if they haven’t done the homework to determine if it is a fit?” she asks.
“Maria could spend all day replying to bad pitches with polite declines,” Tim notes. “I think of her policy often. Did the person take 10 minute to do their homework? Are they minding the details? If not, don’t encourage more incompetence by rewarding it.”
Indeed. Hear, hear!
What would you add to this list?
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