by Caroline Leach | Jan 8, 2017 | Corporate Communications, Learning, Social Media
It’s a new year. It’s time for a fresh set of goals. And it’s critical to think about them in novel and different ways.
In your professional life, how will you use social media to achieve your goals? How will you use social media to tell your story about your wins?
To start, think about how social media will change for professionals this year. Check out the post, along with Dorie Clark, Alexandra Samuel, Bryan Kramer and William Arruda for some fascinating ideas.
Then ask yourself these 4 questions to make your own social media game plan.
- What are your company’s big goals? Is your CEO sharing the company strategy with employees this month or quarter? How about other C-suite leaders? Access any and all public information about your company’s strategic plans for the year. Be clear on the top goals and the order of priority. And be sure what you share in social media is public information only.
- What are your team’s goals? How do the company goals translate into your department’s goals and ultimately your team’s goals? Where does your team help drive the strategy toward execution? What new and different approaches can you and your team try this year?
- What are your professional goals? How do your team goals translate into your own professional goals? What do you need to accomplish this year? What stretch assignments do you want to tackle? On the development side, what do you want or need to learn? How will you accomplish that?
- How will use use social media to achieve your goals and tell your story? Does social media play a role in achieving your goals? If it hasn’t before, could you incorporate it this year? When you achieve goals, how will you use social media to tell your story? What conferences are you attending? Where are you speaking? What are you blogging?
At this point, focus on “what” your goals will be. Don’t worry about the “how” at this point.
Why?
If you’re not sure about how to execute a goal, that can stand in the way of setting it in the first place. And just because you don’t exactly know how to do it, that doesn’t mean it can’t be done.
You’ve probably had many “first times” in your career. What did you do when your boss asked you to take on a new project, something you’d never done before? You can reflect on and use those experiences in the same way when you get to the “how” part of actually accomplishing your goals.
A former boss came to me some years ago and said the CEO wanted to do an employee engagement survey. My boss asked me to lead it.
That was beyond my role at the time as a corporate communications leader. There was a moment of terror, but after a few minutes it sounded like a fascinating project.
In thinking through the “how,” I realized I could build on the communications-related surveying I’d done, engage with experts and partners, create a team, map out a plan, execute it, learn and adjust as we went.
With so much information available online, you can research any topic and come up with ideas. Being able to figure it out is a skill that becomes more important every day.
I’m ever inspired by a talk that business leader Mark Cuban gave at my employer’s headquarters many years ago.
Most striking were his words about client meetings and commitments. A client would ask for something, and the group would agree it would be delivered the next day.
Later, Mark and his colleagues would look at each other and say they had no idea how to do what they’d just committed to. But they had all night to figure it out. And figure it out, they did. Time and time again.
If they could do it, so could I. And so can you.
For now, take some time to set your social media goals for the year.
Here are mine:
- Amplify my employer’s social media strategy through its Social Circle, by sharing 3 posts each week.
- Share appropriate highlights of my work in social media, by posting something at least 2 times a month.
- Learn about how social media is changing and evolving, by listening to 5 podcasts each week during drive time.
- Help others by sharing and commenting on their valuable content, at least 3 times a week.
Each goal is measurable, with a number attached to it. As the year goes on, I’ll assess if this is the right frequency or if tweaks need to be made.
None of my goals have anything to do with followers. In part that’s because I can’t completely control those numbers. Sure, the goals I’m pursuing are likely to attract followers. But I’m focused on actions I can 100% control on my own.
Here I’m influenced by Gary V‘s ideas on Building a Personal Brand, a Udemy course I finished today. One of the biggest takeaways? “Consistency almost trumps everything,” Gary says.
Another pearl from Gary? This one is for combating fear of failure: “Spend all your time in the in-between space, the time between starting and stopping.”
What’s your social media game plan for the year?
Don’t worry yet about the “how” of making it happen. “How” will be the subject of many future posts.
by Caroline Leach | Jan 2, 2017 | Social Media
It’s a new year. A fresh start. How will you revitalize your social media strategy?
You can start by thinking about how social media will change in the coming year.
No one knows for sure what will happen, but here are some interesting trends from personal branding expert William Arruda.
And at a macro level, Bryan Kramer has a roundup of 2017 predictions in social media and content marketing. This includes one of the best in personal branding, Dorie Clark.
As a communications and marketing professional in the corporate world, I think the following changes will have the biggest impact in the year ahead.
(This is where I remind readers that opinions are my own).
Life is lived on stage. Every day when you leave your house, you’re in the public eye. You could be photographed, recorded, tagged, tweeted and snapped, all without your express permission or even your knowledge.
The upside to all this? It’s one more incentive to live a high-integrity life. To do the right thing. To make the world a better place.
In the words from the film Ocean’s Eleven, “there’s always someone watching.” Make sure you’re presenting yourself as who you authentically are and how you want to be seen.
It’s not even clear how long our own homes will be a sanctuary from the public sphere. On Thanksgiving day in my leafy town, I spotted a drone in a nearby yard. It made me rethink my window coverings.
It also made me think about feedback. I used to work with a chief marketing officer who was a fantastic speaker. He owned the stage. And he always wanted to improve. After a big speech, he’d ask me for the video so he could critique his performance.
That’s a wise move for every professional. Take some time each month to evaluate how you’re coming across in video, in pictures and in words.
When I’m giving a big speech, I record my practice sessions on my phone. That has two benefits.
The first is a way to improve my actual delivery by assessing how I look and sound.
The second is a way to memorize the speech in advance, so I can deliver it in a more natural way.
How? By listening to the recording while I’m driving and when I’m about to go to sleep (a proven method for studying and remembering information).
Images trump words. As a word lover, it pains me to write that images are more powerful than words. But it’s true. Even my iPhone keypad is suggesting emojis in place of certain words.
Every social post needs an image. Research shows that articles with images get 94% more views.
Wherever I go, I take pictures on my iPhone. I may not use them right away, but I’m building a library of images for the future.
On New Year’s Day, for example, I wanted to share a personal picture.
The year before, my family attended the Tournament of Roses Parade (with reservations about the early hour and the relatively cold weather, by Southern California standards).
The perception of frostbite aside, my camera roll was filled with pictures of beautiful, colorful floats. A photo of South Dakota’s float of Mount Rushmore caught my eye. Four great presidents. In a month when our country will inaugurate a new leader. There was my timely and timeless image.
In addition to using my own photos, I subscribe to a few image sites, iStock and Canva. They’re well worth the investment, because they make content more eye-catching and professional.
Video trumps stills. For as much as photos are better than words, they’re starting to seem almost as dated as mere words. It’s the moving image that captures the eye. From Facebook Live to Periscope to over-the-top video, the moving image reigns supreme.
This will be an area of experimentation for me in 2017. I’ll start with a few short videos in my Instagram feed. I’ll try Facebook Live. And maybe I’ll turn some of my blog posts into videos. That idea that jumped out at me in Gary Vaynerchuk‘s Udemy course on building a personal brand.
Snap isn’t just for teens. Now that Snapchat is just simply Snap, it’s unavoidable in the news and the cultural zeitgeist. It’s how my teenage daughter and I enjoy spending time together, checking out her snap streaks and laughing over the funny moments she and her friends capture of every day life.
I’m still figuring out the basics, like how to take a decent picture that won’t be obscured in all the wrong places by the filter du jour. It feels like having all thumbs, like I did when I first joined Twitter and I hadn’t fully figured out why I was there yet. More to come on this topic as this learning project takes shape.
Professionals need a plan. With so many ways to share your professional expertise, ideas and achievements, a plan is essential.
It starts with setting goals. What do you want to accomplish? What social media networks should you be on? What are good ways to curate and create content?
From there, you need a calendar. I’ve been searching for a ready-made one, unsuccessfully so far. Right now I’m using an Excel spreadsheet. As this evolves into something better, I’ll share updates in future posts.
Right now, it’s organized by date, broken into weeks and months. For content ideas, I look at upcoming:
- Blog posts on social savvy for professionals
- Work news and events
- Conferences and training sessions
- Speaking engagements
- Hashtag holidays
- Personal milestones
For each piece of content, the calendar includes:
- Posting date and time
- Content headline
- Content summary
- Content type (e.g., blog post, photo or video with caption, etc.)
- Category (professional, personal or a mix)
- Creative (photo or video)
- Channel (which social network or networks)
- Hashtags (especially for Instagram and Twitter)
- Status (whether in development, posted or in the comments stage).
What changes are you making in your social media strategy this year?
by Caroline Leach | Dec 29, 2016 | Social Media
It’s that time of year. It’s when we all take stock of how we did and make plans for the future.
How do you know if you won social media? Here are 5 questions to ask yourself.
- What platforms are you on and why?
Be clear on which platforms you’ll be on, why you’re there and how much time you’ll allocate to each.
Here are my reasons for being in these social networks:
LinkedIn is all about work. It’s for connecting with other professionals, learning from others and sharing knowledge. And after attending an event, I send personalized LinkedIn invitations to stay in touch with people I’ve met.
Twitter is mostly about work. It’s for news and real-time information. It’s how I share what I’m reading and thinking about. It’s endlessly entertaining during big events. Think Super Bowl, Academy Awards and favorite TV shows.
Instagram is mostly about friends and family. It’s a way to experiment with images and learn more about visual communications. This is especially important as the world becomes ever more visual.
Facebook is all about friends and family. It’s about how you connect with the special people in your life for personal Facebook accounts. Just remember that some of your work colleagues may be in on it too. Keep it professional.
Snapchat is all about fun. It’s for learning to express yourself in new ways. My daughter keeps me endlessly entertained with her story and her snaps. It’s a way of lightening up about the world and having fun.
Blogging is about learning and discovery. It’s about writing until the “a-ha” moment, says career blogger Penelope Trunk. She’s right.
On that road to discovery and some professional twists and turns, my blog has evolved from corporate communications to lifelong learning to social media.
- How did you perform against your goals?
You did set goals, didn’t you? If not, this is a great time to think about your goals for the coming year.
One data point to help with the process is the analytics on each of your social media platforms to see which posts created the most engagement.
My goals were to blog twice a week, continue building a presence on Twitter and LinkedIn, and develop visual skills in Instagram.
How did I do?
With blogging, I posted more frequently this year than last year, although the average was just under 1.5 per week. That’s progress, though, and there’s more to be made in the new year.
With Twitter, I’m still attracting followers, but not as quickly as I’d like. I learned some things noted below that I’ll apply in the new year.
In Instagram, I posted more photos this year than last year. And more people commented this year. So that’s one way to show improvement in my photography and editing skills. And I’m ever thankful to a former colleague Joe Szopa for giving me a photography tutorial.
From blogging, I learned that the area I most want to explore is social media.
From Twitter, I learned that tweeting during company and professional events with the right hashtags and @mentions increases engagement and followers.
(Here’s where I remind readers that opinions expressed in this blog and other social media are my own.)
From Facebook, I learned that the personal and nostalgic wins the day.
From Instagram, I learned to use as many relevant hashtags as possible. Each post can have up to 30, so I keep lists on hand by topic that I can easily cut and paste. I also learned how to regram posts.
From Snapchat, I learned that I have a lot more experimenting to do!
Here I’m inspired by Wharton’s Adam Grant and his philosophy of helping others.
Social media is a great place to share good content. In the process, you can help others get their content to reach a broader audience.
As an example, a colleague Carlos Botero has been posting great insight about people and HR in LinkedIn.
- What would you do differently in the year ahead?
Here’s my short list:
- Keep up with changes, since social media is constantly changing, writes Guy Kawasaki in The Art of Social Media.
- Create a more efficient social media calendar for professional and personal posts.
- Blog more frequently about social savvy for professionals and better share it.
It’s also important to think about what will change in social media for professionals in 2017 and how to factor that into social media goals. These will be the topics of upcoming posts.
How did you win social media this year?
by Caroline Leach | Dec 26, 2016 | Change, Corporate Communications, Learning
What does the future hold for PR and communications? Check out the Relevance Report.
New from the USC Center for Public Relations this month, it’s full of innovative ideas on what’s ahead.
Global. Mobile. Video. Data. Emotion. These are just a few of the trend areas accelerating in the year ahead.
The biggest learning for me? It’s the parallel and seemingly paradoxical rise of data and emotion as drivers of influence. Data drives better decision making, while emotion is a prime influencer of people’s opinions and behaviors.
Find out more in my latest blog post on the USC Annenberg Alumni website.
It’s about what you’ll learn in this insightful report, with nuggets of wisdom from Annenberg’s Bob Feldman and Heather Rim as well as Pulitzer Prize-winning author Thomas Friedman.
The post is part of being a proud Annenberg Alumni Ambassador this school year. It’s a thrill to share the best of this distinguished school for communication and journalism.
The Relevance Report gives timely insight into trends that will impact society, business and communications. It features thought pieces from communications leaders who identify the issues, ideas and innovations that will be relevant to the communications industry in 2017.
by Caroline Leach | Dec 11, 2016 | Careers, Social Media, Work/Life
It’s the holiday season. That means year-end networking events.
They always seem like a good idea when the invitation arrives, don’t they?
Yet when the appointed hour comes, I often regret my affirmative RSVP.
Except I didn’t this month when I dragged myself away from a compelling work project at 6:30 one evening and made myself go to the event I said I would attend.
It was a professional networking event of my son’s high school, for alums and parents to get to know each other and share ideas.
To honor my commitment, I intended to stay for 30 minutes. But happily and unexpectedly, that extended into a fun-filled 90 minutes.
Why? As I reflected on it, there are a few ways to make the most of a networking event.
In particular, think about the social savvy aspect, or social media element, of the people you meet and the conversations you have.
- Have a goal or two. Why are you attending? What do you want to accomplish? For me, I wanted to meet local professionals related to my son’s school to feel more connected to the school and the local community. I wanted to meet interesting people and hear what they were doing.
In part, I was inspired by marketing strategist Dorie Clark‘s advice in Harvard Business Review about networking with people outside your industry. She makes a compelling case for deliberately exposing yourself to diverse points of view.
And just like social media is about sharing and giving, the same is true for a networking event. Approach it from the perspective of how you can help others.
How do you do that? Here are a few ideas.
- Scan the attendee list. Look up a few people in social media to see who you might want to meet. What have they posted about recently? How can that be a conversation starter?
- Scan the latest news. Know what’s happening in the world that day. See what’s trending on Twitter. You’ll be better able to engage in conversations and ask people for their thoughts.
- Wear something that makes a statement. Pick something that you feel great in. A bright color, an interesting tie or a fabulous pin can help you connect with people. And you’ll stand out in photos that are posted in social media.
- Stand in the doorway for a moment when you arrive. This helps anchor you and lets you scan the room to see who you might want to meet.
- Put your name tag on your right side. This was something I learned in grad school at the USC Annenberg School for Communication and Journalism. When you shake hands, your name tag becomes more prominent and easier to read.
- Grab a beverage. Stick to one drink and sip it slowly. Hold it in your left hand, so your right hand is ready for shaking hands.
- Have a question or two ready. This will depend on the group. For mine, I asked about how people were connected to the school.
- Introduce people to each other. Make a point of connecting people you know to each other. Say something great about each person that provides a conversation starter.
- Look for small groups. It’s easier to start conversations with one or two people. You can start with a comment on the food or the venue or something interesting they’re wearing.
- Post about the event. Take an interesting photo, add a caption about something new you learned and share the spirit of the event.
- Share content about the event. If the event has a hashtag, search it and share relevant and appropriate content.
How do you make the most of a networking event?
Recent Comments