Being Active on Social Media When Your Life Explodes

my picture of serenity

I was going to publish my book today. Life intervened. As life often does.

It reminds me that many cliches are true. Or at least they have a kernel of truth in them. Otherwise they wouldn’t be cliches.

Sayings about life and about writing have been ringing in my ears much more these last few months.

Life is what happens to you when you’re busy making other plans. –Allen Saunders, John Lennon and perhaps others

There is nothing to writing. All you do is sit down at a typewriter and bleed. –Ernest Hemingway

The art of writing is the art of applying the seat of the pants to the seat of the chair. Mary Heaton Vorse

So, what’s been happening in my life these last few months? In a nutshell, it’s been an incredible and an intense kaleidoscope of highs and lows.

I had the opportunity of a lifetime to say farewell to the corporate world after many wonderful years and start my own business. I write, research, consult, speak and teach about what successful people do in social media to build their careers and companies.

It’s incredibly exciting to build something from the ground up. So much needs to be done and created out of thin air. A name. A trademark. A limited liability company. A book. A group of fabulous clients. A TEDx talk to give soon. A class syllabus to complete. And the list goes on.

My son also started his senior year in high school. That brings a lot with college applications and big questions about what’s next for my League of Legends grand master player, the top 500 players in North America. (Really. People with access to a League client can find him at “ExodLa”)

My mother-in-law needed more help managing her life last fall, so I stepped in with other family members and picked up her finances. Sadly, she passed away in December. As she said shortly before that with courage and dignity, “ninety-one years is a pretty good run.” Indeed. We miss her every day.

My husband Kevin is opening a restaurant, and I’m his marketing person. My marketing and social media plan for the best new steakhouse in Redondo Beach, California is done, and now it’s all in the execution. Exciting, yes. Easy, right? 🙂

My daughter asked for help last night picking her spring quarter classes in college. If only I could recall or quickly find the graduation requirements for psychology and literature. But it was fun to talk about the pros and cons of childhood or adolescent psychology and Victorian or 1960s literature. There’s even a lit class (as in “literature,” not the Urban Dictionary def) about the TV show Jane The Virgin. Sign me up!

My mom was ready to replace her iPad and we waded through all the options together (iPad Pro? how much storage? which keyboard?) to find what would work best for her. I’m so excited all of her new tech goodies arrived and she’s having a blast.

Every day for the last week, we had the whole family and many helpers on deck to prepare my mother-in-law’s house for sale. It’s the first time it’s on the market in 50 years. All I will say is that’s a lot of clearing and cleaning.

The fourth truck from the junk haulers pulled away from the property just 45 minutes before the photographer arrived so the house could be listed that evening. The backyard is pictured above, by the way. The serenity is a much-needed contrast to our 21st-century lives. 

It is strange to feel incredibly blessed and completely overwhelmed all at the same time. Much of it has to do with how I like to live my life. I love being surrounded by fascinating people and interesting projects and big problems to solve.

As one of my former bosses, Joe Bosch, used to say, “Caroline, I can see your fingerprints on everything.” I think (hope?!) he meant that in a good way. I see connections between people and projects and ideas, and I like to bring them all together.

But what happens when life gets so overwhelming that it reaches the breaking point? One of the questions I’ve been struggling with is how to get my book published and how to share about it in social media. That means I also struggle with wanting everything to be perfect … or as close to perfect as it can be.

Let’s start with the easy parts. First, the book is written. It’s just about ready to become available as an ebook and in print (not that it was easy to write, but the hard part of writing and editing is done). It’s called What Successful People Do in Social Media: A Short Guide to Boosting Your Career.

Second, I know I’m supposed to be sharing more about my book on social media before it launches. But I also want the content I post to be as good as it can possibly be. And that takes time.

This is where I have to gently remind myself to just get it out there. Even if it’s not perfect. And when I’ve done that these last few weeks, I’ve been so humbled and heartened by everyone’s response.

It also reminded me that perfection is boring. It’s what puts people off rather than brings us together in our shared humanity of imperfection. We never truly know the challenges others are facing.

I can only imagine the labyrinth of issues you will navigate today. My heart goes out to you and wishes you courage and strength to work through it. And also that you might enjoy and cherish this wild and crazy experience called life and all of the wonderful people in it. 

This year I came up with five mantras for how I want to feel and act every day. When I start to get spun up about this or that, I remind myself of them. Here they are:

  1. Feel good now (thank you, Rhonda Byrne)
  2. Just do it (thank you, Nike)
  3. Deep work first (thank you, Cal Newport)
  4. Progress every day (thank you, Teresa Amabile)
  5. Enjoy every day (thank you, Linda Simon)

These might lend themselves to a future blog post, to fully describe what they mean and how they shape my days. But for now I’ll simply say from personal experience that the way to keep going is to be kind to yourself and others.

Recognize you’re carrying a heavy load. You don’t have to do it alone, and you don’t have to be perfect. Just be kind to yourself and others. Be committed to taking steps to move forward every day, even if you can’t complete the whole project you had in mind right away.

I hit some inevitable bumps in the road, and I made adjustments. I’m excited to say my book is coming … in March instead of in February (or last December or September) as I originally planned. I’m so excited to share it with you and with the world. I hope it will help you be all you can be by telling your special story on social media.

To wrap up, here are some of my other favorite quotes about life and writing that keep me moving forward …

Start before you’re ready. –Steven Pressfield (big ups to Tina Quinn for telling me about his book The Artist’s Journey)

Don’t wait for moods. You accomplish nothing if you do that. Your mind must know it has got to get down to work. –Pearl S. Buck

You can always edit a bad page. You can’t edit a blank page. … and … You don’t love someone because they’re perfect, you love them in spite of the fact that they’re not. –Jodi Picoult

On my seemingly endless “to do” list, I had a note to publish a blog post before the end of February. Where was I going to find the time? I wasn’t. So I just decided to sit down this morning and write what was in my heart … guided by the principles of striving to be as positive, upbeat and helpful as I can.

So there you have it. The secret to being active on social media when your life is bursting at the seams is to just take the next step forward. Give some thought to what you could share about your own experience that could help your friends and colleagues on their journeys.

What are your secrets for sharing on social media when your life explodes?

How Will Social Media and AI Shape Your Career This Year?

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What’s the #futureofwork and how will it shape your career in 2019?

That was the subject of a Facebook Live for USC alumni I moderated this week. Fellow alums Dr. Terri Horton, a workforce futurist, and Jennifer Zweig-Dwomoh, an executive recruiter, shared their expertise and insights.

The USC Alumni Association and USC Career Center teamed up to bring together this Facebook Live event from the ever-fabulous USC Annenberg Media Center, Studio A. Catch the replay here and read on for key takeaways.

The role of AI in the recruiting process

We began with a look at how AI  – or artificial intelligence – is being used in the recruiting space. We talked about what candidates should know about ATS, or applicant tracking software.

Using keywords in your application is a must. Take a look at the job description and make sure the keywords in it are reflected (appropriately, of course) in your application materials. The goal is to pass through the ATS screening and start interacting with a person.

Even better is to skip the online application process entirely and tap into your network. Who do you know who works at the companies of interest to you? A warm introduction from them to a hiring manager or recruiter can accelerate your candidacy.

Top jobs and skills for the future

We talked about the top jobs and skills that employers are looking for today and in the future. The World Economic Forum has a few valuable lists in the jobs landscape for 2022, starting with data scientist and AI and machine learning specialists.

As someone who writes, consults and speaks about what successful people do in social media to boost their careers, I’m personally happy to see sales and marketing professionals on the list. But that doesn’t let me off the hook to continue to learn and grow.

Portions of some jobs may be automated via AI, which means many jobs may evolve and be reimagined. And while some job types may go away entirely, new jobs will also appear. It’s wise to keep an eye on the landscape, evaluate the changes, and adjust your career focus and learn new skills on an ongoing basis.

While many of the future-focused jobs are tech-related, there’s also a rise in emphasis on soft skills. Creativity, collaboration, critical thinking, empathy, innovation and resilience, to name a few, are increasingly important. These are the skills that machines can’t currently perform.

How social media can accelerate your career

We looked at how social media can help you with your job search. A consistent focus on building your LinkedIn network with everyone you know – and everyone you want to get to know – is critical.

Then work on your LinkedIn profile. Focus on your headline, your summary, and your work experience. Make sure they’re saturated with the keywords that reflect both your experience and where you want to go next. This makes you more discoverable to recruiters, hiring managers, and others who might have interesting opportunities for you.

Your profile picture is also important. Be sure to upload a clear picture of your face, ideally smiling, closely cropped, and in the attire appropriate for your industry.

Don’t use the default background image in blue with lines and dots. Take advantage of a personalized background photo. A photo of you in action on the job or a picture of your geographical location are a few starter ideas.

Companies are looking for you in a strong economy

We also talked about the state of the economy. With unemployment at a nearly 50-year low, companies want to hire you. That creates a vast array of opportunities for you. This is an ideal time to consider your next move, whether it’s in your current company or at a new one. 

Just be sure to be the professional that you are, treating everyone with respect and not burning bridges. You never know where or when your paths will cross again or what shape the economy will be in.

We also talked about newer graduates and how they can start building their careers. With freshly minted degrees, their skills are in high demand, so that can be leveraged. It’s also never too early (or too late) to begin building a “platform” – a few social media channels of choice where you both create and curate content.

Reimagining work and reasons for optimism

In our 2019 world, while change as fast as it is happening can be scary, there are plenty of reasons to be optimistic. The 2018 Future of Jobs report by the World Economic Forum predicts that AI and robotics will create almost 60 million MORE jobs than they destroy by 2022.

How can you take advantage of that? The main takeaways from our conversation were to keep learning every day, stay flexible and agile, and embrace the reimagining of work.

How are you preparing for the #futureofwork?

A Surprisingly Non-Tech 2019 Social Media Trend

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‘Tis the season for social media trends for the coming year.

For what’s ahead in 2019, I read several articles. Expecting to see a preponderance of tech-related trends – such as artificial intelligence, augmented reality, and new platforms – I was surprised to conclude that the biggest trend is decidedly non-technical.

But let’s start at the beginning, with some of what I read and the three key trends I took away from it. My perspective on trends has to do with how they will help you grow your career and/or your company in the year ahead.

Worth a read or a listen on your own are the following:

7 Marketing Trends for 2019 (That Are Here to Stay) from Sumo

13 Social Media Experts Share Their Biggest Piece of Marketing Advice from the Buffer podcast The Science of Social Media

11 Content Creation Hacks: Strategies & Tools to Take Your Social Media to the Next Level – the most popular 2018 episode from The Science of Social Media podcast according to its listeners

Planning Your 2019 Social Media Calendar? 13 Tactics to Step Up Your Game from the Forbes Agency Council

Top 5 Social Media Trends for 2019 (And How Brands Should Adapt) from Hootsuite

From those sources and more, here are my three big takeaways for 2019 trends.

First, video continues its explosive growth. By 2021, video traffic is forecasted to be 81% of all traffic on the Internet. This is according to Cisco, in the 7 Marketing Trends for 2019.

The article has great stats on how Google searches more and more are including video. So not only is video a great way to make your content more discoverable, it’s increasingly the way people prefer to consume information.

Keep it short, under 30 seconds or so. Shoot vertical video. Experiment with documenting the non-proprietary parts of your work days to see what resonates the most with your networks.

Second, Instagram Stories are a must. Related to the ongoing video trend, Stories are “now growing 15 times faster than feed-based sharing” in Instagram, according to Hootsuite’s Top 5 Social Media Trends. In the next year, Stories will “surpass feeds as the primary way people share things.”

If you’re not yet using Stories to showcase what you’re doing in your work life, this is the year to experiment. Going to a conference? Giving a talk? Delivering on a big (non-proprietary) project? Volunteering in the community? These and many more are perfect for sharing in Stories.

To get started, begin viewing stories from others to see what resonates with you. Approach Stories with a learning mindset and have some fun by experimenting with the various features. Here’s a great guide from Hubspot to getting started with Stories and making them like a pro.

Third, social media success is all about quality content. Whether the form is videos, images or words, nearly every trend piece I read emphasized the importance of quality content. That gives you a multitude of opportunities to grow your career through social media this year.

Everything you do could lend itself to creating great content through short posts, articles, links, photos or videos. At the start of the year, look at what’s ahead month by month and start creating a high-level content calendar. Of course, as always, don’t post proprietary or competitively sensitive information.

Content planning is the key advice from Sunny Lenarduzzi, one of the experts featured in The Science of Social Media podcast. She says, “if you wait to the last minute or ignore creating a content calendar for the month, your content will suffer because you’re rushing everything.”

It’s also important to take time to get to know your audience and what’s important to them. In the same podcast, Donna Moritz from Socially Sorted was featured as advising to, “focus on creating quality, core content on a platform that you own (your blog/website, podcast or video) that helps solve your audience’s biggest challenges.”

Also highlighted, as Gary Vaynerchuk said in a recent interview, “My show and my social accounts are not a platform from which I talk about what’s important to me. It’s a platform from which I talk about what’s important to you.”

Ultimately, high-quality content is critical to your success because “it will help you show up on Google and it will help your posts show up and get more engagement on social media sites,” according to Bill Widmer in the Sumo marketing trends article.

The most important element of this content focus is that it’s something you can control. Your discipline in sharing content on a consistent basis with a point of view that adds value to your connections is what it’s all about.

No one else has experienced the work world in quite the same way as you have. No one else has the unique perspective that you do. Sharing your original content that adds values to the people in your network is the most important thing you can do in social media.

What trends are you focused on in the coming year?

What’s Your (Social Media) Theme for 2019?

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What are your hopes and dreams for the new year?

In taking your journey toward them, do you want a fun way of getting there?

Here’s an idea. Choose a theme word for your year.

What’s that? It’s a single word you pick to characterize the kind of year you want to have.

While there’s a lot going on the world that is beyond each of our individual control, there’s one area of life where we have complete control. And that’s ourselves. Our thoughts. Our decisions about how to choose to show up in the world. Our choices about how to respond to adversity or to good fortune.

Our thoughts and feelings are powerful forces. A theme word can help focus and channel them toward action to achieve our deepest desires.

As I shared at the beginning of another new year, a theme for your year can help you in four ways.

First is MOTIVATION. A theme is a personal rallying cry you can apply to everything you do, in social media and in real life. It can give you the motivation to take small steps toward your goals, day after day. Big things happen through small, consistent actions.

Second is FOCUS. A theme is a continual reminder of what’s important to you. And what’s not. It helps you decide in an instant if you’re spending your time in the most important ways to you — and with the people who are important in your life.

Third is INTEGRATION. A theme brings everything in your life together, both professional and personal. Your actions support and build on each other in an integrated way. It’s a powerful form of working smarter, not harder.

Fourth is MEANING. A theme gives purpose and meaning to every action you take. Your reason for choosing your theme gives you the “why” of your goals and actions. That makes you more likely to continue working toward them and ultimately achieving them.

When I wrote about theme words in two previous years, I was impressed and inspired by the words people shared with me as their own theme words. Opportunity. Strength. Momentum. Inspire. Feedback. Stretch. Courageous. Development. Fancy. Growth. And so many more.

2019 is my ninth year of having an annual theme. The first year, in 2011, was motivated by struggling with feelings of burnout after a particularly intense work project. The work was a success, but my life wasn’t.

So I embarked on a path of thinning out my commitments on my calendar, my clutter in my home and office, and even myself with better nutrition and exercise. That is how THINNING became my theme word.

Last year my theme was BUZZING. That requires a bit of explanation. The full story is in my post about 2018. But the quick story is that standout marketer and entrepreneur Seth Godin writing about about “buzzer management” inspired me.

Seth started the quiz team at his high school. But as he wrote, it “took me 30 years to figure out the secret of getting in ahead of others who also knew the answer (because the right answer is no good if someone else gets the buzz): You need to press the buzzer before you know the answer.”

He went on to say that once you buzz in, the answer will come to you. And even if it doesn’t, the penalty is small. He says “buzzing makes your work better, helps you dig deeper, and inspires you. The act of buzzing leads to leaping, and leaping leads to great work.”

I’m here to tell you that he was right. By picking buzzing as my theme last year, I spoke up and spoke out more often than I had in the past. I said things before I was fully ready. Of course, being a balanced risk taker, I backed up my buzzing with planning and acting and building a foundation in the direction I wanted to go.

And how did things turn out?

I’m happy to say I launched my own business, long a dream of mine, called The Carrelle Company. It grew out of this blog, a side gig I kicked off on New Year’s Day 2015. I’ve been observing and researching and writing about how people build their careers and companies through social media. Now I’m writing, consulting, speaking, and teaching about that as my new career.

One of the newer rituals I added this year was inspired by Danielle LaPorte, a soulful author, speaker, and entrepreneur. Her belief is that by being clear on our feelings, we can design our lives around taking actions that lead to feeling the way we want to feel most of the time.

At first this concept was a bit challenging for me. On the Myers-Briggs personality spectrum, I’m on the “thinking” rather than the “feeling” side, meaning that I prefer logic to emotion. Yet I yearned to feel differently than I did.

So I dipped into Danielle’s workbook to identify what she calls “core desired feelings.” After reflecting on I was grateful for and what wasn’t working, I eventually landed on five words that are my core desired feelings.

One of them is “creative.” Its definition of “originality of thought,” along with “inspired” and “visionary,” really spoke to my soul. Given that writing, blogging, consulting, speaking, and teaching all rest on a fountain of creativity, I was drawn to it as a core feeling.

As I thought about the most important thing for the coming year, it’s being as creative as I possibly can. That led naturally to my theme word for the year: CREATING.

One step at a time, I’m creating my new business. I’m writing a series of books on what successful people do in social media. I’m developing social media plans for clients. I’m preparing for several speaking engagements. And I’m designing a social media class to teach in the spring.

I look forward to sharing much of this creativity with you through my blog and my books.

Every day, I’ll be focused on creating.

How about you? What theme word will inspire and integrate your year?

Six Social Media Strategies for the Last Week of the Year

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Ah, the week between Christmas and New Year’s Day. It’s the last one of the year. A time to spend with family and friends. A time to reflect on the past and its lessons. A time to plan for the future.

And a time to take a few actions to close out your social media strategy for the year and get it ready for the coming year. Here are six strategies for what could become an annual ritual. You don’t have to do them all. Just pick and choose what speaks to you the most.

Reflect on your accomplishments and update your social media. A former colleague Angelica Kelly is the inspiration for this one. Every year she says she “takes stock of the personal and professional, considering what I’m grateful for and what I want to improve.”

She uses LinkedIn “like a notepad” to do an annual update after her reflection process. She puts everything professionally relevant in her LinkedIn profile. This includes accomplishments, interests, volunteering, and big projects that highlight her transferrable skills and new knowledge she’s gained.

If you did a year-end performance assessment as part of your job, you can easily flow those updates into your LinkedIn profile. You could also look at your Twitter, Instagram and other profiles to see if anything should be refreshed.

Assess your social media activity against your goals. Did you want to ramp up your engagement with any particular social platform? Share more content relevant to your professional interests? Build your network and connect with a diverse group of people?

See how you did against any social goals you set at the beginning of the year. One of my big goals was to conduct social media research to understand in a data-focused way how professionals are using social media to build their careers. It was a big learning experience and something I plan to do annually.

Another goal was to start consulting with people on how to boost their careers in social media. I worked with a few people pro bono in the first half of the year to develop and refine my approach. You know who you are, and I thank you from the bottom of my heart for the opportunity.

This was invaluable when I my business The Carrelle Company was born on Labor Day. One of the most pleasant surprises was that my blogging and LinkedIn article writing generated a group of people interested in working with me.

Show your network some professional love. Take time to scroll through people’s content. By commenting on great content, you can easily connect with members of your network. That keeps you top of mind with people you care about, whether it’s for them to seek professional advice from you or consider you as a job candidate.

Think about who’s not in your social networks who should be. Sure, look at the algorithms to see who pops up. But also think about the projects you’ve worked on and the organizations you’ve been active in. There may be some people you should connect with. Or maybe there are some aspirational connections you’d like to make with people you want to get to know better.

Share your #bestnine2018 from Instagram if they are professional in nature. These could be your actual best performing posts of the year, or you could choose your favorite nine. Post them anytime up through New Year’s Eve, and share them in other networks like Twitter and LinkedIn.

Here are some tips from Dawn Geske writing for the International Business Times on how to do it. Also, scroll through the posts of others for ideas on content and captioning. Leave comments on ones that speak to you the most strongly. It’s a great opportunity to touch members of your network and share year-end greetings.

Listen, watch and read up on 2019 social media trends. Check out what experts are saying about what the new year will hold for social media, so you can up your own game for your career.

As a start, give a listen to 13 Social Media Experts Share Their Biggest Piece of Marketing Advice. It’s from one of my favorite podcasts, The Science of Social Media by Brian Peters and Hailley Griffis at Buffer.

My main takeaway? Always focus on your audience and what’s in it for them.

In an upcoming post, I’ll do a roundup of the top trends for the coming year.

Consider a theme for the new year to guide your social efforts. Every year since 2011 I’ve had a theme word for my life, and that includes how I choose to show up in social media. Because I launched a new business in 2018, my theme word will have a lot to do with that.

Watch for more to come in an upcoming post about theme words. It will cover why they’re so powerful and how you could think about choosing a word that unifies and focuses all you do in the new year.

How else do you take stock of your year in social and get ready to shine brighter in a new one?